Shopify
Your store's support layer. In stock data, out in under a minute.
Happy lives inside your Shopify admin. Orders, catalog, cart, account changes—handled in thread, not across tabs. Turn it on from the theme editor. No deploy, no custom theme work.
Sarah Chen
Sarah Chen2:08 PM
Hi, my package arrived with a cracked lid. Can you please send a replacement? Order #10421. It was a gift.
You2:10 PM
Hi Sarah! I can see your order right here. Let me check the fulfillment details and get this sorted.
Shopify shows Delivered Nov 8. FedEx shows package left in rain. Offering replacement.
Ahmad S. · 2:10 PM
AI2:11 PM
Hi Sarah, I'm so sorry your order arrived damaged — especially frustrating when it was a gift. I've arranged a replacement; you'll get a tracking email within the hour. No need to return the broken item.
Live in about 60 seconds
Connect your store, open the Theme Editor, and toggle Happy’s Theme App Extension on. The chat appears on every page—no code, no developer on call. It works the second you turn it on.
Theme App Extension: toggle Happy in the theme editor—no code changes to publish.
See which chats paid off
When a shopper’s email matches a Shopify customer, Happy links the conversation to their orders. You can see who came through support, what they bought, and what got resolved—so support reads as investment, not overhead.
What it does in your store
Real lookups and real updates—not canned replies.
During a conversation, Happy can:
- Look up an order and show the actual status from Shopify.
- Search your catalog and surface products with links.
- Update a shipping or billing address on the customer record.
- Read the cart and answer what’s in it.
- Adjust account details when the shopper asks.
Support intelligence
Your store gets smarter from every thread.
Recurring product issues show up before they hit reviews. Sizing, shipping, and returns questions turn into FAQ your team can reuse. You see which topics drive volume—so you fix the product, not just the inbox.
Shopify
Add Happy to your Shopify store
Connect the app and toggle the extension on, or book a walkthrough if you want someone to set it up with you.