Happyusers is the agent builder for sales, retention and customer happiness. Describe the job, connect your systems and launch agents on WhatsApp, web, email and voice. No engineers required.
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Your agents run wherever your customers are
Describe what the agent should do. Happyusers wires it to your systems, tests it against real conversations and launches it where your customers already are.
Start with the outcome you want. Every agent runs on the same builder, the same customer record and the same guardrails.
A visitor asks a question at 11pm. Your sales agent answers from your catalogue, shows the right option and takes the order or books the call. Your team only joins when a person adds value.
Qualify and route leads from the first message
Recommend from live catalogue, stock and pricing
Recover carts and quotes that have gone quiet
Book demos and viewings straight into calendars
They watch the systems you already run. When a payment fails, usage drops or a ticket reopens, the customer hears from you first, with a fix instead of a form.
Renewal flagged at risk
Renewal payment failed
Champion left the account
Ticket reopened after 30 days
Usage down 60% in 14 days
Stripe flags Priya's renewal payment failed
09:14 · nobody noticed
Before the account lapsed
Hi Priya, your renewal payment didn't go through. Here's a secure link to update your card. Your account stays active until Friday.
She uses 3 of her 10 seats
Card updated, plan right-sized
Delays, mistakes and silence are what customers remember. Happiness agents spot them early, say sorry properly, make it right and learn what to stop doing.
Tell customers about a delay before they notice it
Apologise, credit or reship within the limits you set
Follow up after delivery, handover or onboarding
Flag unhappy customers to a person with the full story
The order history, the renewal date, the stock level and the open ticket all exist already. The company knows. Nothing is acting on it before the customer drifts away.
Hiring more people to cover the gaps changes nothing about why they exist.
The data is already inside. Nothing is acting on it yet.
Anyone on the team can build, test and change an agent in plain language. Engineers stay on the product.
Every agent acts only inside the permissions you set. When it isn't sure, it hands over to a person with the full thread, rather than guessing.
Start free and see what that looks like on yours.
Here is a customer happiness agent for a property developer. Every answer names the record it came from, and a person takes over the moment the question needs judgement.
Connect a system, pick a journey, and watch it answer from your records.
An agent is only as good as what it knows. Happyusers builds one record per customer, so sales, retention and happiness agents all start informed.
Maya Ellis
Unit B-1204 · Customer since Mar 2025
Sales, retention and happiness read from the same record.
Because the customer does not experience them separately.
Every conversation is evidence. Happyusers groups what customers ask, where they stop replying and what they say afterwards, so you can improve the agents and the business behind them.
Agent data that improves the company, not just a report on the queue.
Asked most · last 30 days
Sample dataThe questions that turn into orders
The moments customers stop replying
The complaints your agents prevented
The questions no record can answer yet
Your agents read from your systems of record and act in them: creating orders, updating deals, issuing credits. Then they put what they learn back into the tools your team runs on.
Systems of record
Commerce
ERP and CRM
Helpdesks
And the rest
Where there is no system of record, we work with what you have.
Start with one agent, free. If you would rather see it on your own systems first, we will walk you through it.
